Privacy Policy
Thread And Head Solutions Limited Privacy PolicyOur contact details
Name: Thread And Head Solutions Limited
Reg Address: Holy House, Holybank, Copthorne, West Sussex, RH10 3JG
Phone Number: 07545 450552
E-mail: Sales@ThreadAndHeadSolutions.co.uk
Date Created: 28th June 2021
The type of personal information we collect
We currently collect and process the following information:
- Name, address(s), e-mail & phone details
- Details of your specific use for the product(s) domestic, commercial, industrial or distribution.
- We may also make notes of conversations relevant to the purchase and use(s) of our products
- The purpose of which is to deliver our products and send information of new products or specific quotations, that may be requested by you or for the benefit of you.
- The information page does give the option to opt out of any further mailings being sent. All mailings when sent, will give the opportunity to opt out.
- Opting out of mailings does not automatically delete your details from the database, please e-mail Sales@ThreadAndHeadSolutions.co.uk and let us know this is your intention and all of your data will be deleted. A request for us to disclose the same information can be made through the same e-mail address.
- We collect cookie details (see our cookie policy) your entry and exit pages on the website, and visits to pages, to help us improve our site.
- We do not collect information regarding political, religion, gender, age and ethnic persuasions.
- We do not collect financial information about you or any company you might be working for without out the express written permission from you or the organisation.
Collecting the Data
- We collect the said data from the checkout, where you are required to provide us with name, invoice address, delivery address (if different), phone and e-mail details.
- This information is stored remotely and securely from the website on an internal CRM system of which only the directors and employees of Thread And Head Solutions Limited, have access to.
Opting Out
- By not opting out you are giving us permission to make contact with you with the information you have given on the checkout page.
- The information page does give the option to opt out of any further mailings being sent. All mailings when sent, will give the opportunity to opt out.
- Opting out of mailings does not automatically delete your details from the database.
- Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are
- Your consent. You are able to remove your consent at any time. You can do this by contacting Sales@ThreadAndHeadSolutions.co.uk. Please put “Remove from Database” in the subject line.
- Our aim is to remove your details as quickly as possible but at the latest within one calendar month as required.
- We have a contractual obligation to supply your order.
At regular intervals we will
- Review the length of time we retain your personal data.
- Securely delete information that is no longer needed for that purpose or those purposes.
- Update, archive or securely delete information if it becomes out of date.
Other Websites shown on www.ThreadAndHeadSolutions.co.uk
- We offer the ability to link to other websites from ours, when you click on these links, it is in your interest to read and understand all of their policies relating to privacy, cookies and terms and conditions, as Thread And Head Solutions Limited cannot be held responsible for these sites.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us Sales@ThreadAndHeadSolutions.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us Sales@ThreadAndHeadSolutions.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 111
ICO website: https://www.ico.org.uk
Cookie Policy
Thread And Head Solutions Limited Cookies policy
1. Introduction
1.1 Our website uses cookies.
1.2 Insofar as those cookies are not strictly necessary for the provision of [our website and services], we will ask you to consent to our use of cookies when you first visit our website.
2. Credit 2.1 This document was created using a template from Docular (https://seqlegal.com).
3. About cookies
3.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
3.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
3.3 Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.
4. Cookies that we use
4.1 We use cookies for the following purposes:
(a) authentication and status – we use cookies [to identify you when you visit our website and as you navigate our website, [ (cookies used for this purpose are: [identify cookies])];
(b) shopping cart – we use cookies to [maintain the state of your shopping cart as you navigate our website [ (cookies used for this purpose are: [identify cookies])];
(c) personalisation – we use cookies [to store information about your preferences and to personalise our website for you [ (cookies used for this purpose are: [identify cookies])];
(d) security – we use cookies [as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally [ (cookies used for this purpose are: [identify cookies])];
(f) analysis – we use cookies [to help us to analyse the use and performance of our website and services][ (cookies used for this purpose are: [identify cookies])]; and
(g) cookie consent – we use cookies [to store your preferences in relation to the use of cookies more generally][ (cookies used for this purpose are: [identify cookies])].
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5. Cookies used by our service providers
5.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
5.2 We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google’s use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google’s privacy policy at https://policies.google.com/privacy.[ The relevant cookies are: [identify cookies].]
5.3 We use a Facebook pixel on our website. Using the pixel, Facebook collects information about the users and use of our website. The information is used to personalise Facebook advertisements and to analyse the use of our website. To find out more about the Facebook pixel and about Facebook’s use of personal data generally, see the Facebook cookie policy at https://www.facebook.com/policies/cookies/ and the Facebook privacy policy at https://www.facebook.com/about/privacy. The Facebook cookie policy includes information about controlling Facebook’s use of cookies to show you advertisements. If you are a registered Facebook user, you can adjust how advertisements are targeted by following the instructions at https://www.facebook.com/help/568137493302217.
5.5 We use [identify service provider] to [specify service]. This service uses cookies for [specify purpose(s)]. You can view the privacy policy of this service provider at [URL].[ The relevant cookies are: [identify cookies].]
6. Managing cookies
6.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links: (a) https://support.google.com/chrome/answer/95647 (Chrome); (b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox); (c) https://help.opera.com/en/latest/security-and-privacy/ (Opera); (d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer); (e) https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and (f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
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6.2 Blocking all cookies will have a negative impact upon the usability of many websites.
6.3 If you block cookies, you will not be able to use all the features on our website.
7. Cookie preferences
7.1 You can manage your preferences relating to the use of cookies on our website by visiting: [URL]
8. Our details
8.1 This website is owned and operated by [Thread And Head Solutions Limited].
8.2 We are registered in [England and Wales] under registration number [13040300], and our registered office is at [Holy House, Holy Bank, Copthorne West Sussex RH10 3JG].
8.3 Our principal place of business is at Unit 44 Kitsmead, Copthorne, West Sussex RH10 3PW.
8.4 You can contact us:
(a) [by post, to [the postal address given above]];
(b) [using our website contact form];
(c) [by telephone, on [the contact number published on our website]]; or
(d) [by email, using [the email address published on our website]].